Questions you may have.

In my online shop. Every original, print, sticker and Niutrik product has its own page there, and the buttons on this website take you straight to it. See Shycap Art.

Both. Shycap's Forest Diary, Shycap's First Knot and Floating Thoughts are original paintings. Floating Thoughts and Beneath the Blanket of Stories are also available as prints. The prints are printed by a local print shop and sent to you by me.

Yes. Prints and stickers can be returned or exchanged within 14 days of delivery. The cost of the return is paid by the customer. Original paintings, custom paintings and Niutrik dog accessories cannot be returned or exchanged. All the details are on the Shipping & Returns page.

Niutrik accessories come sealed in their packaging, which cannot be restored once opened, and contact with the dog's fur and use soils the product. Most cannot be washed, and I will not send a washed product to another customer, so for hygiene reasons I do not accept returns or exchanges. Every product is checked by me before it ships, so that it reaches you in perfect condition.

Write to me through the contact form and attach a photo that shows the problem. I will look at your case and find the most suitable solution.

Yes. I paint pets, memories and moments, from your reference photos. See how it works, the sizes and the timing on the Custom paintings page.

Everything is sent from my studio in Portugal by CTT. Delivery takes 1 to 2 working days in Portugal, 3 in the European Union and the United Kingdom, and 5 to the USA, Canada and Australia. The cost depends on the weight of your order. See Shipping & Returns.

Use the contact form. I reply as soon as I can.

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